What is it about?

The purpose of this paper is to develop a new integrated approach for the strategic logistics outsourcing process through identifying the logistics independent success factors (ISFs) and linking them with the firm’s strategic objectives and logistics requirements. Then, the new integrated approach will be used to compare the outsourcing processes for the upstream and downstream supply chain members. Studies of logistics outsourcing revel the strategic importance of this process and the increasing need for new strategic approach.

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Why is it important?

This is one of the pioneering studies that compares the supply chain upstream-downstream perspectives to highlight logistics outsourcing similarities and differences. To the best of our knowledge, this is one of the first logistics outsourcing studies that identifies ISFs for strategic logistics outsourcing; provides the first IRMs for the strategic logistics factors, and develops a new integrated approach for strategic logistics outsourcing. In addition to the new strategic logistics outsourcing approach, this study analysed the impact relationships of the LSPs’ framework factors and constructed their maps. Twenty-One ISFs have been identified: Eight logistics KPIs, Seven logistics services and activities, and Six logistics resources and capabilities. The two streams comparison relived several differences in terms of strategic objectives, logistics requirements and ISFs.

Perspectives

An approach for strategic logistics outsourcing was introduced. It is the first time the F-DEMATEL and F-QFD are used to analyse the interdependency relationships between the LSPs framework elements, identify the ISFs and in turn to strategically evaluate and select the best LSP. Twenty-one ISFs have been identified (8 performance ISFs, 6 resources and capabilities ISFs and 7 services and activities ISFs). Two case studies representing the supply chain upstream and downstream have been used to demonstrate the integrated-strategic approach. Many differences have been identified between the supply chain upstream and downstream strategic logistics outsourcing.

Dr Saleh Fahed Alkhatib
Yarmouk University

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This page is a summary of: Strategic logistics outsourcing: upstream-downstream supply chain comparison, Journal of Global Operations and Strategic Sourcing, November 2017, Emerald,
DOI: 10.1108/jgoss-08-2016-0024.
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