Information and knowledge processes as a knowledge management framework in health care

What is it about?

Effective knowledge management enables the health care organisations to reach their goals. In modern health care the empowered patients are active partners, whose preferences, needs and values should be taken into account. Shared decision making (SDM) aims at involving the patient and the health professionals as equal partners in care. The purpose of this paper is to present a new model of health care information and knowledge processes (IKPs) as a knowledge management framework. The aim is to scrutinise what types of knowing can be identified the IKPs and how do the knowledge processes support SDM. The role of patients in the IKPs is discussed.

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Why is it important?

The detailed model of information and knowledge processes (IKPs) in health care enables the health organisations to scrutinise their own IKPs and to identify the shortages in order to change practices.