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The growing ability of consumers at the end of a value chain to rapidly communicates their problems and needs to manufacturers and other institutions changes the dynamic flow of market information and requires B2B firms to be more involved in understanding these end user markets.
Dr. Robert J Thomas
Georgetown University
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This page is a summary of: Multistage market segmentation: an exploration of B2B segment alignment, Journal of Business and Industrial Marketing, August 2016, Emerald,
DOI: 10.1108/jbim-12-2015-0245.
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