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We for the first time showed that that the social media returns are derived not only from individual actions taken by the user (e.g., likes and shares) but also from users’ social interdependencies and the additional exposure that results from network effects.
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This page is a summary of: The network ROI, Internet Research, November 2019, Emerald,
DOI: 10.1108/intr-07-2018-0346.
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