What is it about?

How people and user space contribute to effective information management.

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Why is it important?

A flexible, agile and responsive organisation needs to be able to access data, develop information and progress knowledge to build ongoing sustainability.

Perspectives

Within a working environment of ongoing change, it is important that the value of engaging people across organisations in change is realised as a key part of assuring continuing successful outcomes. The methods of engaging people in successful change need to be carefully considered to maximise overall engagement while reflecting a “hearts and mind” perspective. Approaches used are often individual to different groups within wider communities. All contribute to achieving effective change outcomes across a whole organisation.

Jo Smedley
University of South Wales

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This page is a summary of: Information innovation: it’s all about people, Information and Learning Sciences, November 2017, Emerald,
DOI: 10.1108/ils-08-2017-0087.
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