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This study looks at how different organizational contexts and the strength of situational cues affect whether people step in when they see bullying at work, specifically in the healthcare sector. Researchers interviewed 24 healthcare professionals in Sweden using scenarios that showed different bullying situations in various settings. The study found three types of bystander behavior: actively helping, passively helping, and passively harming. Most people described helpful behaviors, and no one reported actively harmful behaviors. The results showed that the strength of situational cues didn't always predict how bystanders would act. Instead, personal factors and the specific details of each scenario were important. Future research should investigate when bystanders might engage in harmful behaviors and the long-term effects of their actions. Organizations should create clear rules about acceptable behavior and bullying, enforce them consistently, and provide support to encourage bystander intervention. Understanding how different workplace environments affect bullying and bystander behavior can help design better anti-bullying strategies. This study offers a detailed look at how workplace settings and situational cues influence bystander actions in bullying situations, especially in healthcare. It highlights the complexity of bystander intervention and the need for comprehensive strategies to tackle workplace bullying.

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This page is a summary of: Bystander behavior in workplace bullying: a vignette study exploring how organizational space and situational strength influence intentions to intervene, International Journal of Workplace Health Management, April 2025, Emerald,
DOI: 10.1108/ijwhm-10-2024-0215.
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