Identifying and weighting of dimensions and indicators of individual job performance using fuzzy Delphi and fuzzy analytic hierarchy process techniques

What is it about?

This study aimed to identify and weight the dimensions and indicators of individual job performance (IJP). The results showed that 102 indicators were identified to measuring the dimensions. Based on the results of the FDT, 45 indicators were accepted and 57 were rejected. Of the accepted indicators, 12 indicators belonged to task performance. As well, 11, 12, and 10 belonged to contextual performance, counterproductive work behaviors, and adaptive performance, respectively. Unlike previous studies, in this study in order to select dimensions and their measuring indicators, powerful decision-making methods combined with fuzzy methods were applied to remove the ambiguity of the expert's opinions.

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