Implementation barriers of ISO 9000 within the Malaysian local government

Shardy Abdullah, Arman Abdul Razak, Mohd Hanizun Hanafi, Mastura Jaafar
  • International Journal of Quality & Reliability Management, August 2013, Emerald
  • DOI: 10.1108/ijqrm-dec-2011-0160

IS0 9000 Implementation Barriers

What is it about?

An research article describing the identified ISO 9000 quality system implementation barriers in Malaysian local government agencies.

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http://dx.doi.org/10.1108/ijqrm-dec-2011-0160

The following have contributed to this page: Mr Arman Abdul Razak and MASTURA JAAFAR