Dynamic quality cost model based on complexity theory

What is it about?

The article is about Quality Costs and Complexity Theory. Is there an optimun balance between prevention costs and failure costs? How time and strategy affects quality costs investment decisions?

Featured Image

Why is it important?

The article is original due to the use of Complexity Theory in Quality Cost model study. The conclusions reconciling different views on quality costs, confirm the importance of timing and strategy in the dynamics of decision-making, and bring some recommendations for managers.

Perspectives