What is it about?
The paper explores the relationship between Total Quality Management (TQM) and innovation and the way each impact on the performance of agricultural research and development (R&D) organizations. The findings show a positive relationship between TQM, innovation and performance. A hypothesised model depicting the complex relationships between investigated constructs was developed. The model, which also predicts total effects of various organisational practices on performance, provides an opening for developing a TQM-innovation-performance framework for agricultural R&D organisations.
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Why is it important?
The research is unique within the context of Mauritius as it presents a fair assessment of how performance is measured within Agricultural R&D organizations.
Perspectives
The outcome of the research is a TQM-innovation-performance framework for agricultural R&D organisations which can be specifically useful in set ups where high emphasis is placed on R&D.
Dr Dinesh Kumar Hurreeram
University of Mauritius
Read the Original
This page is a summary of: Total quality management and innovation, International Journal of Quality & Reliability Management, March 2017, Emerald,
DOI: 10.1108/ijqrm-04-2015-0061.
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