What is it about?

The purpose of this paper is to design and develop a balanced scorecard (BSC)-based index for quantifying the suitability of suppliers to mature to the next level of collaboration with the buyer company.

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Why is it important?

This decision-making framework helps quantify the extent of collaboration with each supplier. It serves as an index by using the perspectives that are significant for the strategic performance of the buyer company, the factors that affect the collaboration and their specific factor indicators. The initial results of the implementation of the case study were found to be useful in judging supplier suitability in order to mature in their relationship. This approach provides a single index to establish the supplier’s suitability to mature to the next level of collaboration with a buyer company. The higher the value of the Collaboration Index for a supplier, the better is the chance to move to the next level of maturity.

Perspectives

A comprehensive balanced scorecard-based framework for enhancing relationships with suppliers, supply chain performance index will be instrumental in deciding, managing and improving the level of collaboration with suppliers in manufacturing companies, depending on priorities.

Dr. Manoj Hudnurkar

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This page is a summary of: Development of a balanced scorecard-based supplier collaborative performance index, International Journal of Productivity and Performance Management, February 2018, Emerald,
DOI: 10.1108/ijppm-05-2016-0084.
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