What is it about?
The research contributes to knowledge and theory on diffusion and institutionalization by examining how SMEs responded to institutional pressures by implementing process improvement practices in different ways.
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Why is it important?
The intervention context and structure of the Innovative Productivity Centres varied by country which shaped process improvement interventions at two levels: the country and the firm.
Perspectives
Due to the complexity of the project, reducing all the learning points into one publication made writing this article a great but worthwhile challenge.
Dr Adrian Small
Northumbria University
Read the Original
This page is a summary of: Diffusion of process improvement methods in European SMEs, International Journal of Operations & Production Management, May 2017, Emerald,
DOI: 10.1108/ijopm-11-2015-0694.
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