What is it about?
The work provides an in depth exploration of the improvement practices that a selection of SMEs engaged in, to develop their competitiveness. The work uses the theoretical perspective of Organisational learning to explain this process, highlighting a number of practices that supported the building of competitiveness in SMEs.
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Why is it important?
Provides new insights into the operational practices of SMEs.
Perspectives
I'm very pleased with how this publication developed, providing both operational insight via process improvement, and theoretical insight through organisational learning on topics that i think are of immediate relevance to SME managers and directors.
Dr Rupert L Matthews
Nottingham Trent University
Read the Original
This page is a summary of: Organisational learning in SMEs: a process improvement perspective, International Journal of Operations & Production Management, July 2017, Emerald,
DOI: 10.1108/ijopm-09-2015-0580.
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