Guest editorial: Mass collaboration and knowledge management: reflections to achieve best practices

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Why is it important?

Over the past few years, web-based applications and solutions have emerged to encourage collaboration across international borders, thus these technologies and solutions have opened new horizons for creating, sharing and exploiting new knowledge, which seemed impossible a few decades ago. The use of collaborative online technologies in different contexts assists to streamline the services delivery and KM activities at all levels: public/private organizations, businesses and citizens; most recently, it has been considered a life-sustaining tool to manage the crisis (i.e. COVID-19) as it is able to enhance the service delivery, collaborative efforts, communications, information sharing and KM activities (Mensah et al., 2021). As a multidisciplinary social science journal, we focus on economics, business and social implications rather than vaccine development or medical treatments. The objective is to gather empirical research, theoretical and critical commentaries and case studies that address the problem from a big picture outlook, which requires a multidisciplinary approach to provide academicians and social indications. Academic papers dealing with MC and KM in the context of health, education, economics, business and social fields are welcome; nevertheless, any other proposed focus could be accepted. The content of this special issue will be of interest to academia, GOs and NGOs, policymakers and all those involved in socioeconomic issues related to global collaboration and KM to face the repercussions of coronavirus.

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