What is it about?
This study shows that public employees do not just see generative AI as a tool, they treat it like a colleague. By giving AI “personas", staff judge whether it fits with organizational values, accountability, and trust. This new lens, called persona–organization fit, offers managers a way to guide responsible integration.
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Why is it important?
A relational approach to Gen AI adoption in organizations can increase adoption willingness.
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This page is a summary of: When AI becomes a colleague: persona–organization fit and relational sensemaking in public organizations, Organizational Analysis, February 2026, Emerald,
DOI: 10.1108/ijoa-09-2025-5953.
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