What is it about?
The study examines knowledge processes of common understanding in an international IT outsourcing project between two countries when knowledge is transferred from one country to the other due to business situations. We propose ARC Model of Knowledge Management in International IT Outsourcing Projects, which is a new theoretical model to explain a relationship with localization and common understanding.
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Why is it important?
The study proposes the theoretical model with the empirical analysis of the international project, which synthesizes project knowledge management and cross-cultural knowledge management in a novel way and expands the role of knowledge management. Project managers and other managers utilize the theoretical model as a base theory for the implementation of high quality localization that is managed by the locals themselves with common understanding.
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This page is a summary of: Emergence of common tacit knowledge in an international IT project, International Journal of Managing Projects in Business, June 2015, Emerald,
DOI: 10.1108/ijmpb-03-2014-0022.
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