The adoption and implementation of Lean and Six Sigma in state governments and its impact on efficiency, effectiveness and equity

What is it about?

This research explores the contextualized use of Lean and Six Sigma (LSS) practices in the public sector, i.e., Lean and Six Sigma Government (LSSG), in state government in the United States, and self-claimed outcomes. It discusses the opportunities and limitations of LSSG to innovate public service administration and its impact on improving efficiency, effectiveness, and equity in government.

Featured Image