What is it about?
Making best use of clinical capacity! We have compared the demand and capacity model which forms the basis of the Choice and Partnership Approach (CAPA) to the actual data available in NHS Greater Glasgow and Clyde. This means we are able to test that our clinical capacity is meeting the service demand and helps to identify unused or fragmented capacity if we experience an increase in demand. The data comparisons can help us to increase capacity without the need to increase budget or resource.
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Why is it important?
Testing demand and capacity against the assumptions in the model gives service managers a tool to forecast demand problems such as increasing waiting lists, and then prepare for this with capacity and job planning adjustments. If monitored closely, the model allows services to instantly increase its efficiency and therefore increase the access to service for patients.
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Read the Original
This page is a summary of: Comparing Choice and Partnership Approach assumptions to Child and Adolescent Mental Health Services in NHS Greater Glasgow and Clyde, International Journal of Health Care Quality Assurance, October 2015, Emerald,
DOI: 10.1108/ijhcqa-03-2015-0032.
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