How Positive Attitudes and Moods Help People Resolve Conflicts Better

What is it about?

This study found that people who generally feel positive and those in a good mood tend to approach conflicts by finding compromises. Negative feelings didn’t predict competitive behavior. Picking the right person and timing can lead to better conflict resolutions.

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Photo by Tim Mossholder on Unsplash

Photo by Tim Mossholder on Unsplash

Why is it important?

People with positive attitudes handle conflicts better. Negotiators should talk when others are in a good mood or create a friendly setting to encourage cooperation. Managers can foster positivity, train staff to manage emotions, and set simple rules to keep discussions calm and respectful.