What is it about?
This empirical study aims to examine the causal models that predict disabled tourists’ behavioral intentions to use peer-to-peer (p2p) accommodations. This study also explores the causal models through complex combinations of demographic factors, host attributes, and the levels of perceived charm, convenience, and other service features of the accommodations as a means of describing disabled tourists’ behavioral outcomes.
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Why is it important?
To the best knowledge of authors, this is the first empirical study that investigates the indicators of disabled tourists’ intentions to use p2p accommodations. This study also adds to the current literature by modeling the behavioral intentions of disabled tourists within a sharing economy using a pragmatic and set-theoretic approach (i.e., fsQCA in conjunction with complexity theory).
Perspectives
The results of this study provide practical implications for hosts on how to combine accommodation place characteristics (e.g., charm, convenience, and service) with their own personal attributes (e.g., knowledge and eagerness) to bolster the disabled tourists’ intentions to use p2p accommodations. It is hoped that the results of the fsQCA using the demographic variables presented here will guide businesses toward performing target marketing. This is useful for hosts who wish to attract more disabled tourists, a profitable segment of the market.
Professor Hossein Olya
University of Sheffield
Read the Original
This page is a summary of: Behavioral intentions of disabled tourists for the use of peer-to-peer accommodations, International Journal of Contemporary Hospitality Management, January 2018, Emerald,
DOI: 10.1108/ijchm-08-2016-0471.
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