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A common recommendation in the financial services and banking profession, for those who wish to avoid disappointment, is to reduce expectations associated with a choice outcome. We show that this advice may be over-simplified. While disappointment aversion was found to be positively associated with risk aversion, those who regularly established high expectations were the least likely to be disappointment averse.
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This page is a summary of: The role of disappointment aversion and expectation proclivity in describing financial risk aversion among financial decision-makers, International Journal of Bank Marketing, June 2021, Emerald,
DOI: 10.1108/ijbm-12-2020-0593.
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