The ten characteristics of world‐class learning and development

Engin Mustafa
  • Human Resource Management International Digest, August 2013, Emerald
  • DOI: 10.1108/hrmid-08-2013-0056

The ten characteristics of a world-class learning and development function

What is it about?

The paper aims to put forward ten ways in which learning and development can enhance its organisational position to become ' world class'

Why is it important?

This paper reveals that showing how learning and development provides a return on investment is only part of demonstrating its success.


Mr Engin Mustafa
Kingston University

The paper gives easy‐to‐understand advice to learning and development specialists; identifying the ten characteristics of a world class learning function emphasising the importance of the aligning of activities with organisational strategic direction.

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The following have contributed to this page: Mr Engin Mustafa