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It can often be difficult for people who experience multiple disadvantage to access the services and support they need. In this article we show how we developed an approach and learned how we can change the system to improve things for people with the most complex needs.

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This page is a summary of: An emergent process for activating system change: insights from Golden Key Bristol, Housing Care and Support, September 2022, Emerald,
DOI: 10.1108/hcs-12-2021-0039.
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