What is it about?
This paper explores the steps carried out in the implementation of Malaysian Islamic Quality Management System (QMS) MS 1900 in the organisation by showing that there are 12 steps involved in MS1900 implementation.
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Why is it important?
This study adds to the knowledge of the emergence of the first ever Islamic QMS MS 1900. It also contributes meticulous insights into the MS1900 implementation particularly in the organisation.
Perspectives
The findings from this study can be employed by managers who intend to implement MS1900 effectively in their organisations and also the organisation which have the ISO 9001.
Professor Dr. Hj. Hasan Al-Banna Mohamed
National Defence University of Malaysia
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This page is a summary of: Malaysian Islamic quality management system MS1900, Humanomics, May 2017, Emerald,
DOI: 10.1108/h-10-2016-0078.
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