What is it about?

The purpose of this paper is to report the findings of a study undertaken to understand Information and Communication Technology (ICT) facilitation and performance of business research process in Higher Education Institutions (HEIs). The study has investigated the influence of ICT-aided infrastructure facilitation on the effectiveness of business research in HEIs. Scale development for the various dimensions of ICT facilitation and business research process performance has also been established.

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Why is it important?

The study has added to the understanding of the relationship between variables, namely, ICT facilitation and business research process performance. It also identifies the ICT factors and business research performance factors, and empirically tests their dimensionality. The study emphasizes that higher learning institutes should be more knowledge and result-driven with immediate practical implications for business development and revenue generation.

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This page is a summary of: Role of ICT facilitation in mobilizing the performance of business research process in North India, Global Knowledge Memory and Communication, February 2018, Emerald,
DOI: 10.1108/gkmc-06-2017-0055.
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