What is it about?

The past decades’ development of ICT has made virtual workplaces far more common. However, physical offices are still the most common workplace for knowledge workers. The present research emphasizes physical workplaces and offices. This paper investigates how type of office and hours at the workstation during the week and how the respondents type of office and age influence the knowledge workers’ perception of their workstation’s efficiency, workplace design effectiveness, the importance of common areas, seclusion rooms and canteen.

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Why is it important?

The main finding is that knowledge workers’ office types should be differentiated according to their tasks and work patterns.


Knowledge workers’ need for support facilities and services is highly dependent of the kind of offices and workstations provided. The present research has also uncovered possible age or generation effects that have to be taken into consideration when developing and designing offices, workstations and other facilities and services for knowledge workers.

Associate professor Knut Boge
Norges miljo- og biovitenskapelige universitet

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This page is a summary of: Knowledge workers deserve differentiated offices and workplace facilities, Facilities, February 2019, Emerald, DOI: 10.1108/f-01-2018-0002.
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