What is it about?
The study reports perceptions of Northern and Southern Mediterranean tourists about their quality of service experience in several destinations
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Why is it important?
It is the first time to contrast Mediterranean tourists' perceptions of their experience according to Otto and Ritchie (1006) scale
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This page is a summary of: Contrasting quality of service experience for northern and southern Mediterranean tourists, EuroMed Journal of Business, September 2015, Emerald,
DOI: 10.1108/emjb-09-2014-0032.
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