Modelling web-based library service quality and user loyalty in the context of a developing country

Bala Haruna, K. Kiran, Muzammil Tahira
  • The Electronic Library, June 2017, Emerald
  • DOI: 10.1108/el-10-2015-0211

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http://dx.doi.org/10.1108/el-10-2015-0211

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