What is it about?

Employees, as the most important assets of an organization, acquire a great deal of experience, skills and knowledge throughout the time period they work for the organization. If their skills and technical knowledge are not documented properly, they will be lost as soon as employees leave the organization. Therefore, documentation is necessary in order to preserve this invaluable knowledge, avoid duplication and repeated mistakes occurred in the past; and, provide the junior staff with experience gained by their predecessors. Thus, this research elaborates on the role of organizational knowledge management as an essential tool for turning tacit knowledge into explicit knowledge and sharing the gained experience with others.

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Why is it important?

Considering the necessity of documentation within the knowledge transfer process and its important role in KM; and, with respect to the lack of technical knowledge and experience transfer observed in the documents of Satellite Research Institute, this research proposes some steps that need to be taken to turn the knowledge sharing into an organizational culture.

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This page is a summary of: Organizational knowledge documentation in project-based institutes, The Electronic Library, October 2017, Emerald,
DOI: 10.1108/el-10-2015-0196.
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