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Marketing messages communicating that others are supportive of donating affect the donation behaviour of individuals who are pre-disposed to donating, but only if they are engaged with the ad. Messages that say it is acceptable to make minimal donations work, but only on those not engaged with the ad. Those messages worked best on individuals who don’t think they can donate.

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This page is a summary of: How preexisting beliefs and message involvement drive charitable donations: an integrated model, European Journal of Marketing, December 2021, Emerald,
DOI: 10.1108/ejm-01-2020-0031.
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