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Recognising and embracing knowledge gaps should be viewed as an opportunity rather than a weakness. Through the LEARN model (Leverage Admission, Encourage Curiosity, Access Resources, Recognise Growth, Nurture Learning Culture), marketers can create environments that foster growth, trust, and ethical practices.

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This page is a summary of: Embracing knowledge gaps: a pathway to growth for marketers, Development and Learning in Organizations, January 2025, Emerald,
DOI: 10.1108/dlo-08-2024-0238.
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