What is it about?
This article focuses on the importance of building internal capabilities, especially resilience, for change. It outlines how capability gaps can be identified and the characterstics of resilience which need to be developed.
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Why is it important?
Building capabilities helps to motivate people to make the required behavioral shifts necessary to achieve objectives and successfully implement and sustain change. It ensures people receive consistent messages about what is important in the organization, serves as a reminder that people are accountable for what they do and helps people see that their contribution is recognized.
Perspectives
This article helps to raise the importance of developing capabilities (skills, knowledge & experience) for change within an organization . There is a lot of discussion about the importance of resilience, however, the challenge is how it can be developed to support organizational members going through change. I hope this article sparks some thought and importantly action aobut the importance of capabilities for change.
Professor Julie Hodges
Durham University
Read the Original
This page is a summary of: Building capabilities for change: the crucial role of resilience, Development and Learning in Organizations, January 2017, Emerald,
DOI: 10.1108/dlo-07-2016-0064.
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