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The study proved that after receiving the educational service, if the student can apply his or her acquired knowledge and skills, he or she will find a fair price, will be satisfied, and will obtain value in the service purchased. Thus, even if the educational market is changing in recent years, the importance of the teacher and the built environment are factors that influence price fairness and increase the satisfaction and value-in-use perceived by the student.

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This page is a summary of: Satisfaction and value-in-use perceived by university students from the influence of the built environment, price fairness and teaching care, Benchmarking for Quality Management & Technology, May 2021, Emerald,
DOI: 10.1108/bij-12-2020-0628.
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