What is it about?
Sustainable Business Excellence Index can help practitioners and consultants in conducting quality management benchmarking within and across organizations.
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Why is it important?
This study, responds to a number of contemporary challenges in the business excellence theory, most importantly the broad need to identify agile organizations.
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This page is a summary of: A multicriteria model on calculating the Sustainable Business Excellence Index of a firm with fuzzy AHP and TOPSIS, Benchmarking An International Journal, August 2016, Emerald,
DOI: 10.1108/bij-07-2015-0072.
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