What is it about?
This article explored user studies and user education in relation to the public services provided by archival institutions. It shed light on the essential elements that encompass these concepts, taking into account historical perspectives in order to enhance our comprehension within current professional discourse.
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Why is it important?
The paper provided evidence to support the existence of a wealth of professional literature that explores various aspects related to user studies and user education. This extensive body of work discusses strategies and approaches that can be employed in order to ensure the successful design and implementation of both practices.
Perspectives
This article discussed the various approaches taken in user studies to ensure comprehensive data collection and a thorough understanding of user requirements. It also examined the two interconnected paradigms employed for designing user education programs, emphasizing their points of divergence and the valuable discussions that arise from comparative analysis.
Dr Shadrack Katuu
University of South Africa
Read the Original
This page is a summary of: User studies and user education programmes in archival institutions, Aslib Journal of Information Management, July 2015, Emerald,
DOI: 10.1108/ajim-01-2015-0005.
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