Air the anger: investigating online complaints on luxury hotels

Erdogan Ekiz, Catheryn Khoo‐Lattimore, Faranak Memarzadeh
  • Journal of Hospitality and Tourism Technology, July 2012, Emerald
  • DOI: 10.1108/17579881211248817

Air the anger

The authors haven't finished explaining this publication. If you are the author, sign in to claim or explain your work.

Read Publication

http://dx.doi.org/10.1108/17579881211248817

The following have contributed to this page: Professor Erdogan Ekiz