Service quality in higher education – a review and research agenda

Parves Sultan, Ho Yin Wong
  • International Journal of Quality and Service Sciences, July 2010, Emerald
  • DOI: 10.1108/17566691011057393

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http://dx.doi.org/10.1108/17566691011057393

The following have contributed to this page: Dr Parves Sultan and Dr Ho Yin Wong