What is it about?
The purpose of this paper is to analyse the maintenance of the process-based quality assurance system in a higher education institution.
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Why is it important?
The paper shows that the necessary processes of a higher education institution can be systematically described and audited.
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This page is a summary of: External and internal quality audits in higher education, The TQM Journal, September 2012, Emerald,
DOI: 10.1108/17542731211270089.
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