Satisfaction and trust on customer loyalty: a PLS approach

  • Bee Wah Yap, T. Ramayah, Wan Nushazelin Wan Shahidan
  • Business Strategy Series, June 2012, Emerald
  • DOI: 10.1108/17515631211246221

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http://dx.doi.org/10.1108/17515631211246221

The following have contributed to this page: Professor Ramayah T.