What is it about?
In response to the necessity for reforming higher education system in line with the needs and expectations of the community and business sector, new approaches and practices in management and industry have appealed to the decision makers of higher education. Increased use of quality systems in the higher education context has made a profound impact in the areas of administration, teaching and research. Ieoretical background, research and practice of the quality systems in higher education and program evaluation are analyzed in conjunction with the concepts of the systems approach. The analysis leads to a systems approach‐based program‐evaluation model for quality implementation in higher education.
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Why is it important?
This paper proposes an innovative evaluation model integrating the systems approach into quality tools. The model is claimed to be the first in integrating the three approaches.
Perspectives
The study provides a constructive analysis of higher‐education‐related concepts, and a new dimension of quality systems and program evaluation is developed in the model. The approach comprises three subsystems; “social system”, “technical systems”, and “managerial system”. The evaluation of quality in higher education requires inquiry of the components of the systems.
Professor Fatma Mizikaci
Ankara University
Read the Original
This page is a summary of: A systems approach to program evaluation model for quality in higher education, Quality Assurance in Education, January 2006, Emerald,
DOI: 10.1108/09684880610643601.
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