Biometrics: the next frontier in service excellence, productivity and security in the service sector

  • Loizos Heracleous, Jochen Wirtz
  • Managing Service Quality, January 2006, Emerald
  • DOI: 10.1108/09604520610639937

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http://dx.doi.org/10.1108/09604520610639937

The following have contributed to this page: Jochen Wirtz