What is it about?
It is about how satisfactory an organisation's performance to meet the expectations of customers
Featured Image
Read the Original
This page is a summary of: Factor analysis on service attributes of Canakkale municipality, The TQM Journal, December 2002, Emerald,
DOI: 10.1108/09544780210447483.
You can read the full text:
Contributors
The following have contributed to this page
