Testing a branch performance model in a New Zealand bank

Ugur Yavas, Emin Babakus, Nicholas J. Ashill
  • Journal of Services Marketing, August 2010, Emerald
  • DOI: 10.1108/08876041011060477

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http://dx.doi.org/10.1108/08876041011060477

The following have contributed to this page: Professor Nicholas Ashill