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Why is it important?
Training for highly demanding information systems is essential to avoid technical-isomorphism and system atrophy.
Perspectives
There is a great underestimation of the level of training required for highly demanding ERP II systems. This is having a significant impact on benefits realisation.
Dr Andrew Lawrence Norton
Durham University
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This page is a summary of: Delivering training for highly demanding information systems, European Journal of Training and Development, August 2012, Emerald,
DOI: 10.1108/03090591211245530.
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