Does hope moderate the impact of job burnout on frontline bank employees’ in‐role and extra‐role performances?

  • Ugur Yavas, Emin Babakus, Osman M. Karatepe
  • The International Journal of Bank Marketing, January 2013, Emerald
  • DOI: 10.1108/02652321311292056

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http://dx.doi.org/10.1108/02652321311292056

The following have contributed to this page: Prof. Dr. Osman M. Karatepe

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