Conducting the Reference Interview: A How‐to‐Do‐it Manual for Librarians20036Catherine Sheldrick Ross, Patricia Dewdney and Kirsti Nilsen. Conducting the Reference Interview: A How‐to‐Do‐it Manual for Librarians. London: Facet Publishing 2002. 250 pp.,...

  • Ina Fourie
  • The Electronic Library, December 2003, Emerald
  • DOI: 10.1108/02640470310517893

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http://dx.doi.org/10.1108/02640470310517893

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