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This page is a summary of: Conducting the Reference Interview: A How‐to‐Do‐it Manual for Librarians20036Catherine Sheldrick Ross, Patricia Dewdney and Kirsti Nilsen. Conducting the Reference Interview: A How‐to‐Do‐it Manual for Librarians. London: Facet Publishing 2002. 250 pp.,..., The Electronic Library, December 2003, Emerald,
DOI: 10.1108/02640470310517893.
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