In search for the added value of FM: what we know and what we need to learn

Per Anker Jensen, Theo van der Voordt, Christian Coenen, Daniel von Felten, Anna‐Liisa Lindholm, Susanne Balslev Nielsen, Chaiwat Riratanaphong, Mirjam Pfenninger
  • Facilities, March 2012, Emerald
  • DOI: 10.1108/02632771211208486

Facilities Management and Added Value

What is it about?

This article compares research perspectives and theoretical reflections on the concept of added value of Facilities Management FM). It is based on literature reviews of the most influential journals within the academic fields of FM, Corporate Real Estate Management and Business to Business Marketing. The research shows a number of different definitions and focus points of Added Value of FM, dependent on the academic field and the area of application.

Why is it important?

The concept of Added Value is usually discussed from a monodisciplinary point of view. The different backgrounds of the authors add value to an increased understanding of the added value of FM by comparing and testing different ways of conceptualising this issue. This is of great importance to FM research and evidence based FM as a sound basis for the long term recognition of FM.

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The following have contributed to this page: Professor Per Anker Jensen and Susanne Balslev Nielsen