Psychological contract violation beyond an employees' perspective

What is it about?

The purpose of this paper is to understand the psychological contract from the employers’ perspective, by examining violations where the employer rather than employee is the victim, an issue that has so far seldom been addressed in extant psychological contract research.

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Why is it important?

The analysis reveals the significant disruption and damage caused by these incidents, with employers involving other employees in their response as they set about the essential repair work required. Employers actively mobilised shared understandings at the normative level of the group, reinforcing and sometimes renegotiating the employee obligations, as they seek to reaffirm their authority in the eyes of all of their employees. This response reflects the collective psychological contracts the employer holds with each of their employees and their concerns to limit the fall-out/damage when one employee commits a violation.

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