What is it about?
CAPARO India Ltd., a leading player in the automotive components industry in India, wished to restrict the number of logistics service provider to one. Currently the firm is dealing with seven logistics firms that restricts negotiation power, service commitments, customer satisfaction and leads to higher transportation cost and time delays due to multiple points of contact.
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Why is it important?
This paper, in the form of case study, provides a structured decision‐making model for selection of the most suitable logistics provider using the analytic hierarchy process (AHP).
Perspectives
The Caparo case beautifully highlights the application of AHP - a multi-criteria decision making tool to select one logistics vendor out of seven. Provides the reader the basis of selecting the criteria and ranking them as per their importance.
Ajoy Kumar Dey
Birla Institute of Management Technology
Read the Original
This page is a summary of: An analytical approach for selection of a logistics provider, Management Decision, March 2010, Emerald,
DOI: 10.1108/00251741011037774.
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