What is it about?
In the training business people face tough situations at times. What strategies should individuals use to manage stressful situations and focus on success rather than failure? The author has faced many challenging situations in the Arctic, as well as in business and she shares three techniques to remain positive and optimistic including the "chocolate biscuit moment".
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Why is it important?
When you are facing stress, you need practical and useful strategies to apply in the moment. This article provides three helpful approaches, and explanations of why they are beneficial to use.
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This page is a summary of: We must have courage, faith and chocolate biscuits, Industrial and Commercial Training, August 2004, Emerald,
DOI: 10.1108/00197850410548611.
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